Guest Writer: SleekFlow
Your social commerce partner.
As COVID-19 stabilizes and people are getting vaccinated, countries reopen their economies. While in 2020, the Nikkei Asian Review was hopeful, others such as CNBC and Barron’s warned of a possible bubble. There’s much more to invest apart from investing in the stock market. So are you ready for the post-pandemic boom? Here are 3 things to invest in post-pandemic.
In life, you gain some and you lose some. People you love, your job, your money, your house, your reputation, your car, or even your dog – they all come and go.
But you can’t lose skills as long as you keep working on them. This is especially important as a diversity of skills is becoming increasingly valuable in today’s VUCA business environment.
"People cannot steal your knowledge. You learned it. You own it." - SleekHack
According to Knowledge@Wharton, the online business analysis journal of the Wharton School of the University of Pennsylvania, more companies want to assemble teams to complete projects instead of having one person who specializes in a task. Businesses want employees with a diversity of experience and skills.
“Money makes money. And the money that money makes, makes money”. - Benjamin Franklin.
Yet, we often forget that there are other sources of wealth, such as the wealth of knowledge.
If you prefer reading during your commute, check out how you can read 12 books at once through surgical reading.
Or if you’d prefer to challenge yourself to pick up a new language or even skills like UI/UX design, take a page out of Scott Young’s playbook. Scott Young, the author of “Ultralearning”, learnt the MIT undergraduate computer science curriculum in one year compared to the usual four, gets you started in his blog post. He took 6 months to research the material and after finding and studying the material over a year, he took the final exams.
Impressive, ain’t it? But actually, you can do it too!
What tops both the “Most Popular New Year’s Resolution” and “Top 10 Commonly Broken New Year’s Resolution” lists? It’s obvious. The answer is exercising and getting fit. Just flashing back to all the Instagram stories your friends are sharing around the new year period. Right?
We’ve all heard the phrase “Health is Wealth”, but how many of us actually act on it? According to the World Health Organisation, worldwide obesity has nearly tripled since 1975. That’s astounding considering how obesity is preventable.
Furthermore, there have been studies that show that healthy employees are more productive, with better nutrition, more exercise, and less stress contributing most to the gains. That’s why many big corporates offer different well-beings related perks! COVID-19 gave us a second chance at fulfilling that resolution, letting us get back into shape and become more productive at work. But how sustainable is it as employees start returning to offices?
According to Scott Adams, the creator of Dilbert (yes, it’s a different Scott!), Anything that requires willpower is unsustainable in the long run.
He added, the most important thing to know about staying fit is: If it takes willpower, you’re doing it wrong. Adams puts his success (and weight loss success) down to an alternative approach to “goal” setting, known as “systems”.
Check out his book titled “How to Fail at Almost Everything and Still Win Big: Kind of the Story of My Life”, he wrote “Goal-oriented people exist in a state of continuous pre-success failure at best, and permanent failure at worst if things never work out. Systems people succeed every time they apply their systems, in the sense that they did what they intended to do.”
And true enough, one such reader devised a system and it allowed him to lose 70lbs and even pick up the piano!
It’s time to stand up and set up the system! It’s also time to invest in something new.
COVID-19 no doubt accelerated our adoption of new technologies such as online learning and virtual meetings. However, that’s literally the tip of the iceberg when it comes to what tech has to offer to the world.
According to Forbes, tech stocks poised to break out after the coronavirus pandemic. And while you might want to stock up on tech tickers, you will also want to adopt new technologies to supercharge your sales and drive your revenue to new heights.
One such technology to keep a lookout for is conversational commerce. Let’s face it, the buying never stops, whether it’s online or off. When conversations shifted online due to COVID-19, retailers experienced a surge in online queries from different messaging channels. Thus, highlighting the importance of customer service.
Retailers with large customer support teams responded well. On the other hand, smaller businesses struggled to cope as they were either overwhelmed or were ill-equipped to. As customers increasingly use instant messaging to communicate, it is important to connect with them on their favourite channels.
Always remember, customer retention is cheaper than customer acquisition. An increase in customer retention of merely 5% can equate to an increase in profit of 25%. This is because repeat customers are more likely to spend more with your brand — 67% more, to be exact — which then results in your business having to spend less on operating costs.
Consumer spending is poised to grow as economies recover and you can get ready by investing in the right technologies and platforms.
There is so much conversational commerce can do. If you are interested in investing in your business, can give it a try!
What to know more about conversational commerce do’s and don’ts? Welcome to visit our page!
This piece is an extract from Sleekflow's original blog. Great thanks to Booqed, our valuable partner for featuring us. Let’s step into the New Era of Work together.
